Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to share feedback on our reviews, this is the right place. The team behind Social Casinos reads every message and takes each one seriously.
How to Reach Us
Email is the most direct route to our team. Write to us at [email protected] and a real person will read your message. We aim to respond within two working days. During busier periods it may take a little longer, but we will always follow up.
To help us get back to you quickly, a brief note about the nature of your enquiry at the top of your message makes a real difference — it lets us route your email to the person best placed to help.
What You Can Write to Us About
There is no narrow list of topics we will and will not discuss. Some of the most common reasons readers get in touch include:
- Questions about sweepstakes casinos — If something about the sweepstakes model, dual-currency systems, or how Sweepstakes Coins work is unclear after reading our content, ask us directly.
- State availability queries — Eligibility for sweepstakes platforms varies by state and changes frequently. If you are unsure whether a particular platform serves your state, we are happy to point you in the right direction — though for definitive answers, we will always recommend checking the operator's own terms.
- Corrections and factual updates — We take accuracy seriously. If an offer, an eligibility list, or any other detail on the site looks out of date or incorrect, please flag it. We review and update content on a rolling basis, and reader input is a genuine part of that process.
- Feedback on reviews and ratings — Our editorial assessments of platforms like Spinblitz, MegaBonanza, and others are based on research rather than paid placement. If you have experience with a listed platform that you think we should know about, we want to hear it.
- Suggestions for new content — We cover new sweepstakes casinos as they launch. If there is a platform, topic, or question you think deserves coverage, tell us.
- Partnership and commercial enquiries — If you represent an operator or organisation and want to explore working with us, introduce yourself and outline what you have in mind. We will review it and respond accordingly.
- Responsible gaming concerns — If you or someone you know is experiencing difficulties related to gaming, mention it in your message and we will point you toward appropriate support resources.
What to Expect After You Email
Every message is read by a member of the team — not filtered by an automated system and not replied to with a template response. You will hear from a person who has actually read what you wrote.
Our standard response window is two working days. If your query requires additional research or needs to be referred internally, we will acknowledge your message first and follow up once we have a useful answer.
A Note on Editorial Independence
Social Casinos operates as an independent comparison site. Our rankings and write-ups of sweepstakes platforms are based on editorial research. Commission arrangements with operators may exist, but they do not determine which platforms appear at the top of our lists or how they are assessed. If you have questions about how that works, or a concern about a specific piece of content, email us and we will explain our process openly.
We also want to be clear about what we are: a research and comparison resource, not a sweepstakes operator. We do not manage accounts, process redemptions, or handle disputes between players and platforms. For any account-level issue, you will need to contact the platform directly.
Keeping Our Information Accurate
The sweepstakes casino space moves quickly — new platforms launch, welcome offers change, and state eligibility lists are updated by operators on their own schedules. We review our content regularly, but readers who spot a discrepancy are one of our most reliable checks. If something looks wrong, a short email with the detail and where you found it is genuinely useful, and we will investigate promptly.
For broader context on how sweepstakes casinos are structured, how the dual-currency model works, and what to look for when choosing a platform, explore the rest of the site. If you are specifically researching options beyond the sweepstakes model, our guide to non-GamStop casinos covers a separate category of platforms for readers who want a fuller picture.
Thank you for taking the time to get in touch. We look forward to hearing from you.